Wikipedia: Process management is the ensemble of activities of planning and monitoring the performance of a business process. The term usually refers to the management of business processes and manufacturing processes. Business process management (BPM) and business process reengineering are interrelated, but not identical.[1]
So, you can innovate your production systems without inventing new technology. For example, by asking your wage slaves what they think could be done better. But that of course upsets the hierarchies, which are half the fun of any business, no?
See that old Carl Rogers quote about the factories and how productivity went up but management were not happy…
He told me that while the experimental plants continue to do extremely well, and he feels pride in the work he has done with them, he regards his work with the corporation as a failure. The top management, though appreciative of the increased profits and good morale of the experimental plants, has not moved to follow this model in their other plants, even though it appears evident that overall profits would be increased.
“Why not?” I inquired.
His answer was most thought-provoking: “When managers from other plants look closely at what we are doing, they gradually realize how much of their power they would have to give away, to share with their employees. And they are not willing to give up that power.” When I stated that it appeared that power over people was even more important than profits which are supposed to be the all-important goal in industry he agreed.
Carl Rogers and H. Jerome Freiberg Freedom to Learn 3rd Edition page 372
marchudson.net 