According to the American humourist Dave Barry “Meetings are an addictive, highly self-indulgent activity that corporations and other large organizations habitually engage in only because they cannot masturbate.” (As in, meetings aren’t just ego-potlaches, they’re also for the recycling of anxiety and responsibility).
While meetings might be full of wankers, they’re surprisingly joyless experiences. “Nesta”, a UK think tank, thinks it has some ideas on “Meaningful meetings: how can meetings be made better?”
They sort of do, but the paper, as it states is “part of a larger research programme” and couldn’t/is not intended to stand on its own.
The author, Geoff “Connexity” Mulgan explains that we have “old formats and new tools”, ponders on “why so many meetings?” and then offers advice on “linking meeting format and purposes” (see Barry above) and gives some recommendations;
- The ends and means of meetings need to be visible
- Meetings need active facilitation and orchestration
- The best meetings are often multi-platform, and use visualisation as well as talk and paper
Good meetings make the most of their participants – and rein in the extroverts, and the most opinionated and powerful
“one recent psychology study found that three factors were significantly correlated with the collective intelligence of a group: the average social perceptiveness of the group members (using a test also used to measure autism, that involves judging feelings from photographs of people’s eyes); relatively equal turn taking in conversation; and the percentage of women in a group (which partly reflects their greater social perceptiveness).” [Woolley, A. W., et al. (2010) Evidence for a Collective Intelligence Factor in the Performance of Human Groups. ‘Science.’ 330(6004): 686-688.]
- Good meetings begin and end with a deliberate division of labour
- Good meetings benefit from a conducive physical environment that heightens attention
- Good meetings apply ‘Meeting Maths’: balancing time, scale, knowledge and breadth
- Good meetings are cumulative – part of a longer process
- Some of the best meetings don’t happen (or why you shouldn’t hold unnecessary meetings)
Mulgan then goes on to give succinct explanations of flipped conferences (send in youtubes of your presentations first, then turn up and engage), world cafe , dynamic facilitation, open space technology, the revolutionary thinking method (no, I am not making this up) , De Bono Six Thinking Hats, Sytegrity (see above for RTM), buurtzorg, holocracy governance meetings and agile.
As he drily observes
“There is relatively little evidence about when these work and when these don’t, and an odd feature of innovation in this field is that new models quickly crystallise as highly prescriptive methods, with little feedback to help them improve, or create hybrids, and very little formal testing or evidence.”
So, this is definitely worth a read, and perhaps thrusting into the hand of the stale activocrats who run stale meetings (for all the good it will do). As to what’s missing-
Parkinsons Law of triviality
Any sense that the radicalism of the “open space” will be captured, co-opted and used as a marketing gimmick, or just done so cack-handedly that it will empty the terms of meaning (Instead of ‘how not to be bossy‘)
The psychological needs of both the bosses (to be in charge) and the attendees (to be infantilised)
“The rest of us, with less responsibility in our day-to-day lives, are able to regress merely to being a school-child, sat in rows, listening to the Clever Parent at the front. No jobs, no direct-reports, no kids to look after, we can, for the length of the event, just be the docile/obedient Child.
Attempts to turn us into Adults in this setting will be resisted, both by those who wish to be Parents, and by those who want to be Children. Efforts at de-ego-fodderification are, thus, futile.”
I think there is a glancing reference to Jung [can’t find it now], but nothing on the fantastic psycho-analytically informed work of Rosemary Randall – “Collective and Community Group Dynamics… or your meetings needn’t be so appalling”- which someone has helpfully scanned and uploaded onto the interwebs
Other concepts worth exploring
- Healthy Movements – ideas for making meetings and groups more inclusive, welcoming, sustainable etc (Personal favourite – ‘the Clap Clinic’
- Are meetings institutionally sexist?
- “So we bleat on…”; Q&As/P&As and the pathological meetings of academics and activists“
- The Smugosphere